Who is the service for?
- Residents who are treating themselves at home with medical syringes
- Residents who, due to illness or injury, are generating infectious waste at home
Using the service
Orange sacks are given to residents who have infectious waste such as stoma pads. The sacks are collected once a week and new ones left in their place. Sacks should be filled three quarters full and tied securely to prevent any spills.
If the request is for the collection of needles or syringes, a yellow sharps box will be delivered. When the box is three quarters full, please call customer services on 023 8028 5000 to arrange for the box to be collected and a new one left in its place.
Please note: black refuse sacks are not suitable for this collection service and will not be taken. We do not collect waste from veterinary treatment or from animal healthcare.
How do I apply for the service?
New requests for collections should come from a healthcare professional on your behalf.
They will submit a form to the council, who will contact you to arrange the start of the collection. The form is available to download from the related documents section at the bottom of this page.